1. Acceptance of Terms
By using our website and services, you agree to comply with these Terms of Use. If you do not agree, please do not use our services.
2. Services Provided
Our platform provides telehealth services related to opioid use disorder treatment, medication management, and online consultations. Our services are intended for individuals seeking care from licensed healthcare providers.
3. Eligibility
To use our services, you must be at least 18 years old, or the age of majority in your jurisdiction. You may not use our services if prohibited by local or federal law.
4. Use of the Website
You agree to use our website for lawful purposes only and not to engage in activities that disrupt or harm our services or other users. Prohibited activities include unauthorized data access, misuse of content, and activities that infringe on intellectual property.
5. No Medical Advice
Our website and services provide information but are not a substitute for professional medical advice. Always seek the advice of qualified healthcare providers for medical issues or emergencies.
6. Payment and Refunds
Payment for services is due at the time of service or as otherwise agreed. Insurance coverage may be available for certain services. We reserve the right to modify fees, and refunds will be issued in accordance with our Refund Policy.
7. Intellectual Property
All content, logos, and graphics on our website are the intellectual property of Turning Tide Health or our partners. Unauthorized use of our intellectual property is prohibited.
8. Limitation of Liability
Turning Tide Health is not liable for any damages resulting from your use of our website, services, or any content available through our platform. We are not responsible for third-party sites or resources linked from our website.
9. Indemnification
You agree to indemnify and hold Turning Tide Health harmless from any claims, damages, or liabilities arising from your use of the website or violation of these Terms of Use.
10. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the jurisdiction in which Turning Tide Health operates.
11. Changes to the Terms
We reserve the right to update or modify these Terms of Use at any time. Any changes will be posted on this page, and it’s your responsibility to review these terms periodically.
12. SMS Terms & Conditions
As part of the TCR registration process, mobile carriers require that you provide SMS Terms & Conditions for your messaging campaigns.
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:
SMS Terms & Conditions: Mobile carriers require you to provide SMS Terms & Conditions for your messaging campaigns. The Terms of Service related to SMS communication must either be included in your privacy policy or be a stand-alone document. The document must include the following:
Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy and Terms of Use.
Consent for SMS Communication: A statement confirming that information obtained as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications: A clear description of the types of SMS communications a customer might receive. This should include examples such as:
Customers and Guests: Updates regarding orders, deliveries, or other relevant information.
Job Applicants: Information about application status, onboarding materials, or other employment-related updates.
Standard Messaging Disclosures: Include standard message disclosures:
- Include standard message disclosures:
- “Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy and Terms of Use.